Support

• Email: [email protected]. We reply within 48 hours (Mon–Fri).
• Include:
• order ID and purchase email;
• the feature name;
• your browser, device and OS;
• the steps you took;
• a screenshot or short recording.

For PDF problems: the original PDFs, theme, trim, page count and the KDP email if you have one.

• Never send your password, full API key or card details.
• Quick fixes:
• sign in with the email used at checkout;
• try a current browser without extensions;
• export a recipe backup before clearing browser data.
• Not included: marketplace approval, sales strategy, tax advice and third-party AI service availability.